Car Insurance Survey

1. Do you know the date of your car insurance renewal?

Yes No I have a rough idea Not applicable

2. Do you know who your car insurance policy is provided by?

Yes No I don't know Not applicable

3. How do you pay for your car insurance?

Annually Monthly I don't know Not applicable

4. How well do you believe you understand what ‘excess’ means in a car insurance policy?

Very well Quite well Somewhat well Not very well Not at all well Prefer not to say

5. How confident do you feel using digital services to manage your finances?

Very confident Quite confident Somewhat confident Not very confident Not at all confident Prefer not to say

6. Would you consider yourself to have a disability or impairment which affects your day-to-day life?

Yes No Prefer not to say

7. Would you consider your financial position to have been affected by a health or life event in the last 12 months e.g. job loss, bereavement or illness?

Yes No Prefer not to say

8. How confident would you feel in coping with an unexpected increase in your monthly outgoings?

Very confident Quite confident Somewhat confident Not very confident Not at all confident Prefer not to say

9. To what extent do you agree with the statement: ‘I would rather get a fairer deal with my existing provider than have to switch’?

Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree

10. Please select your age category

18-24 25-34 35-44 45-54 55-64 65+ Prefer not to say

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