Broadband, Home Phone, TV

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Please select all the services that your bill covers

Broadband
Home Phone/Line Rental
TV

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What is the speed of your broadband?

0-30MB download speed

Normal broadband speed for BT, Sky, TalkTalk and others except Virgin Media
30-70MB download speed

Typical Fibre speed. BT Infinity, SKY Fibre, TalkTalk Faster Fibre or a basic Virgin package
70-100MB download speed

High-end Fibre. Best BT Infinity packages, SKY Fibre Max and mid-tier Virgin Media packages
100+MB download speed

High-end Virgin Media packages only

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Do you pay for a Talkplan?

That's an extra monthly charge on top of line rental, allowing free calls to certain numbers such as other landlines

Yes - Weekend calls

Yes - Evening/weekend calls

Yes - Anytime calls

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Which sort of TV package do you have?

At this stage we just want to know about your main package - we will ask about premium services next

Entry Level

Almost all SKY customers get more than this. These are just the free to air channels that are available on Freeview, so BBC, ITV, C4 and C5, but also the likes of Dave, E4 and Film4.
Mid Level

This is more than Freeview but not everything. Typical channels included in mid level packages would be Living, Nickelodeon, National Geographic or SKY1
Top Level

All channels except the premium sports and movies channels.

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Please select all the premium TV services you pay for

These are optional extras over and above your main TV package. If you aren't getting any of these just click continue

Premium Sports Channels
Multiroom
Premium Cinema Channels
Boxsets
International Channels

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Our site works by comparing your deal to the 1000s of others who visited before you. So, to make sure we give you an accurate reading, it's important you give us accurate information - what you're getting and how much you're paying for it. (This also helps everyone who visits the site after you.) If you can't remember how much you pay, try looking at a recent bank statement or dig out a recent bill. If you need more help, see our FAQs.

How much do you pay per month?

Please enter the amount you pay for your main services. This may be the ‘rental’ or ’subscription’ price on your bill.
Don’t include any telephone usage costs, one-off costs, movie rentals or any additional features or services.

Is my bill fair?

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We don't quite have enough data to show you how your bill compares yet. The good news is that thousands of people are using our site, so it won't be long before we can tell you if your bill is fair.

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Are you sure you entered the right package options and price?

Your bill is either higher or lower than all the others we have seen for this package and with this provider. Can you just check that you entered the correct package options and your monthly price before we go any further?

Yes I am sure Change my entry

The price you entered looks wrong

Your price is either much higher or lower than all the others we have seen for this package and with this provider. Please can you check that you entered the correct package options and the correct monthly price. If you pay a quarterly bill then just divide your cost by three and enter the result. If you're sure it's right you can send us a picture of your bill to by using our Secure Bill Upload Tool. We can review it and add your price to our database. Please also review our Data Privacy Policy.

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Welcome to the ismybillfair Priceometer - here's how it works. It's people powered. It compares what you're paying to what 1000's of other people are paying for similar options from the same provider. To make sure you can trust this information, the Priceometer ignores any prices that are unusually low or high.

What others pay your provider for this package

Is your bill fair? Choose an emotion to continue:

Dear [supplier],

My name is [name] and I am a disappointed customer of yours. [vulnerablepara]

I now know I am paying more than others for the services you provide and I would like a fairer deal. I have just used ismybillfair.com and seen that I'm paying more than other people receiving similar services. I have authorised ismybillfair.com to send this email on my behalf and to keep me copied in.

Please will you contact me within the next 48 hours to discuss a fairer deal by either replying to this email or calling me using the contact details you have for my account. [emailpara]

To help you find my account on your database, my postal address is at; [address]

I look forward to hearing from you.

[name]

Your provider has agreed to work with us to ensure that you are getting a fair deal. They don't want you to consider switching.

You are not signing up to anything at this stage, you are simply asking us to get your current provider to review your account and contact you with a better deal.

We will also use this information to keep you updated throughout this process.

We take your data very seriously. We are registered with the Information Commissioners Office and our data policy and security meets all European law.

Unfortunately your provider is one of the few who don't yet work with us to offer fairer deals to loyal customers. We still want to give you the chance to get a better deal so we have chosen a similar company that offers both great value and great services.

If you enter your details here, we will ask that company to call you and offer you a better deal. By entering your details you are not signing up to a new deal at this stage, you are simply asking us to contact you and offer you a great new deal.

We take your data privacy very seriously. We are registered with the Information Commissioners Office and our data policy and security meets all European law.

This is so that your provider can prioritise your request and deal with it appropriately

Examples of vulnerability include:

Being elderly
Blind
Deaf
Physical disability
Learning disability
Physical or mental illness

Communication difficulties
Low literacy/ numeracy
Financially vulnerable
Bereavement
Recent separation
Caring responsibilities

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We will now send you an email to explain what happens next.

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Broadband, Home Phone, TV

Check if you pay more than others, in just 60 seconds

Please select all the services that your bill covers

What is the speed of your broadband?

Do you pay for a Talkplan?

Which sort of TV package do you have?

Please select all the premium TV services you pay for

How much do you pay per month?

Sorry - your bill is a little unusual.

Are you sure you entered the right package options and price?

The price you entered looks wrong

Check another bill?

What others pay your provider for this package

Is your bill fair? Choose an emotion to continue:

SUPPLIER want to offer you a better deal

SUPPLIER want to offer you a better deal

We can help you get an even better deal

We think you're being overcharged. Let us get you a fairer deal

SUPPLIER are overcharging you. We can help

Enter your details if you think you're paying too much

Let us beat your current deal from SUPPLIER

You're NOT getting a fair deal from SUPPLIER

SUPPLIER want to give you a fairer deal

Let us beat your current deal from SUPPLIER

You're NOT getting a fair deal from SUPPLIER

Please enter your details

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Thank you

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