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Broadband, Home Phone, TV

Check if you pay more than others. Then challenge if you do.

If you are with another provider, click here:

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Please select all the services that your bill covers

Broadband
Home Phone/Line Rental
TV

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What is the speed of your broadband?

0-30MB download speed

Normal broadband speed for BT, Sky, TalkTalk and others except Virgin Media
30-70MB download speed

Typical Fibre speed. BT Infinity, SKY Fibre, TalkTalk Faster Fibre or a basic Virgin package
70-100MB download speed

High-end Fibre. Best BT Infinity packages, SKY Fibre Max and mid-tier Virgin Media packages
100+MB download speed

High-end Virgin Media packages only

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Do you pay for a Talkplan?

That's an extra monthly charge on top of line rental, allowing free calls to certain numbers such as other landlines

Yes - Weekend calls

Yes - Evening/weekend calls

Yes - Anytime calls

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Which sort of TV package do you have?

At this stage we just want to know about your main package - we will ask about premium services next

Entry Level

Almost all SKY customers get more than this. These are just the free to air channels that are available on Freeview, so BBC, ITV, C4 and C5, but also the likes of Dave, E4 and Film4.
Mid Level

This is more than Freeview but not everything. Typical channels included in mid level packages would be Living, Nickelodeon, National Geographic or SKY1
Top Level

All channels except the premium sports and movies channels.

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Please select all the premium TV services you pay for

These are optional extras over and above your main TV package. If you aren't getting any of these just click continue

Premium Sports Channels
Multiroom
Premium Cinema Channels
Boxsets
International Channels

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Our site works by comparing your deal to the 1000s of others who visited before you. So, to make sure we give you an accurate reading, it's important you give us accurate information - what you're getting and how much you're paying for it. (This also helps everyone who visits the site after you.) If you can't remember how much you pay, try looking at a recent bank statement or dig out a recent bill. If you need more help, see our FAQs.

How much do you pay per month?

Please enter the amount you pay for your main services. This may be the ‘rental’ or ’subscription’ price on your bill.
Don’t include any telephone usage costs, one-off costs, movie rentals or any additional features or services.

Is my bill fair?

Sorry - your bill is a little unusual.

We don't quite have enough data to show you how your bill compares yet. The good news is that thousands of people are using our site, so it won't be long before we can tell you if your bill is fair.

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Are you sure you entered the right package options and price?

Your bill is either higher or lower than all the others we have seen for this package and with this provider. Can you just check that you entered the correct package options and your monthly price before we go any further?

Yes I am sure Change my entry

The price you entered looks wrong

Your price is either much higher or lower than all the others we have seen for this package and with this provider. Please can you check that you entered the correct package options and the correct monthly price. If you pay a quarterly bill then just divide your cost by three and enter the result. If you're sure it's right you can send us a picture of your bill to support@ismybillfair.com so we can review it and add your price to our database.

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Welcome to the ismybillfair Priceometer - here's how it works. It's people powered. It compares what you're paying to what 1000's of other people are paying for similar options from the same provider. To make sure you can trust this information, the Priceometer ignores any prices that are unusually low or high.

Your Priceometer, how your bill compares to others

Is your bill fair? Choose an emotion to continue:

Dear [supplier],

My name is [name] and I am a disappointed customer of yours. [vulnerablepara]

Now I know I am paying more than others for the services you provide and I would like a fairer deal. I have just used ismybillfair.com and seen that I'm paying more than other people receiving similar services. I have authorised ismybillfair.com to send this email on my behalf and to keep me copied in.

I am also aware that there are many other deals in the market in case I choose to switch to a new provider.

Please will you to contact me within the next 72 hours to discuss a fairer deal by either replying to this email or calling me using the contact details you have for my account. [emailpara]

To help you find my account on your database, my postal address is at; [address]

I look forward to hearing from you.

[name]

When a provider agrees to work with us we match your data with their records, so they know it's you that they should contact. We can then challenge that provider on your behalf to get you a fairer deal. You are not signing up to anything at this stage, you are simply asking us to make an enquiry with your current provider on your behalf.

We will also use this information to keep you updated throughout this process and to show you the best deals from other providers.

We take your data very seriously. We are registered with the Information Commissioners Office and our data policy and security meets all European law so rest assured it will not be used by any other 3rd Parties.

This is so that your provider can prioritise your request and deal with it appropriately

Examples of vulnerability include:

Being elderly
Blind
Deaf
Physical disability
Learning disability
Physical or mental illness

Communication difficulties
Low literacy/ numeracy
Financially vulnerable
Bereavement
Recent separation
Caring responsibilities

We can help get you an even fairer deal

It looks like you're getting a good deal but we think you could be getting a great deal. Fill in your details below and we'll see what SUPPLIER can do for you.

ADDITIONAL

Now let's get you a fairer deal

SUPPLIER value you as a customer and want to talk to you about a fairer deal. They have partnered with ismybillfair so they can contact you before you consider leaving. All you have to do is enter your details below.

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We can help get you an even better deal, for free

Even if you have a good deal, providers often want to offer you an upgrade or an even better deal to keep you happy. Enter your details and we'll send SUPPLIER our email template asking them to improve your deal. You have nothing to lose.

It looks like you're being overcharged. We can help you get a fairer deal

Just enter the details below and we'll send SUPPLIER our polite email template asking them to contact you and reduce your bill. It's free and over 90,000 people have used us in 2019.

ADDITIONAL

Wow, you're being overcharged. We can help you get a fairer deal

Just enter the details below and we'll send SUPPLIER our polite email template asking them to contact you and improve your bill. Its free and over 90,000 people have used us in 2019.

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Enter your details if you think you're paying too much

When a provider agrees to work with us we challenge them to contact you and discuss a fairer deal. In case they choose not to contact you, we also show you the best offers out there from other providers.

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Broadband, Home Phone, TV

Check if you pay more than others. Then challenge if you do.

Please select all the services that your bill covers

What is the speed of your broadband?

Do you pay for a Talkplan?

Which sort of TV package do you have?

Please select all the premium TV services you pay for

How much do you pay per month?

Sorry - your bill is a little unusual.

Are you sure you entered the right package options and price?

The price you entered looks wrong

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We can help get you an even fairer deal

Now let's get you a fairer deal

We can help get you an even better deal, for free

It looks like you're being overcharged. We can help you get a fairer deal

Wow, you're being overcharged. We can help you get a fairer deal

Enter your details if you think you're paying too much

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