www.ismybillfair.com (the “Site”) is owned and operated by Nineteen21 Limited, a company incorporated in England and Wales under company number 10640637 whose registered office address is at Acre House, 11-15 William Road, London, NW1 3ER (“we”, “us”, “our”).
By ticking the box where indicated on the Site, submitting your personal data to us, and using our services you agree to the terms and practices described in this Policy.
For the purpose of the UK GDPR and the Data Protection Act 2018, the data controller is Nineteen21 Limited with registration number ZA293312.
We may amend this Policy at any time. Any significant changes we may make will be posted on this page, so please check back frequently. Your continued use of the Site and our services after posting will constitute your acceptance of, and agreement to, any changes.
Please note, the Site is only intended for use by UK residents who are aged 18 or over.
WHAT IS PERSONAL DATA?
Personal data means any information relating to a person who can be identified either directly or indirectly by that information, or indirectly identified from that information in combination with other information; it may include name, address, email address, phone number, credit / debit card number, IP address, location data, purchase history (“Personal Data”).
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
PURPOSES FOR WHICH WE PROCESS PERSONAL DATA
We will only process your Personal Data, in accordance with applicable law, for the following purposes:
Your consent is the primary legal basis for our processing of your Personal Data. However, there may be circumstances where we may also rely on other legal grounds for the processing of your Personal Data, such as:
You are responsible for ensuring all the information you provide to us is accurate and correct at the time of completion, including selecting the correct Service Provider. Once you have entered your details, by pressing the ‘Accept’ (or equivalent) button you are confirming that all the details you have entered are correct. We will send you a confirmation email that includes the details you have submitted, including the Service Provider you have told us your current service is with. At this point your personal details will be transmitted to the Service Provider you have told us you are currently with. The Service Provider will process your request, and may process your application as a request by you to join them as a new customer. You will receive notification of this from the Service Provider and be given your statutory right to cancel within the cooling-off period. If you do not cancel this order during the cooling-off period you will be solely responsible for any change in Service Provider that results.
DISCLOSURE OF CUSTOMER INFORMATION
There are circumstances where we wish to disclose or are compelled to disclose your Personal Data to third parties. This will only take place in accordance with the applicable law and for the purposes listed above. These scenarios include disclosure to:
INTERNATIONAL TRANSFER OF PERSONAL DATA
We may transfer your Personal Data to a third party in countries outside the country in which it was originally collected for further processing in accordance with the purposes set out above. In particular, your Personal Data may be transferred throughout our group and to our outsourced service providers located abroad. In these circumstances we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate technical, organisation, contractual or other lawful means.
RETENTION OF PERSONAL DATA
Your Personal Data will be retained until your last use of our services and normally for a period of three years thereafter, unless longer retention is required by applicable local law or where we have a legitimate and lawful purpose to do so. However, we will not retain beyond this period any of your Personal Data that is no longer required for the purposes set out in this Policy. The retention of your Personal Data will be subject to an annual review and any changes notified to you.
We may keep an anonymised form of your Personal Data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.
Please contact us at https://www.ismybillfair.com/contact/ if you require further details about our data retention periods.
DATA SUBJECT RIGHTS
Data protection law provides Data Subjects with numerous rights, including the right to: access, rectify, erase, restrict, transport, and object to the processing of, their Personal Data. Data Subjects also have the right to lodge a complaint with the relevant data protection authority if they believe that their Personal Data is not being processed in accordance with applicable data protection law.
Right to make subject access request (SAR). Data Subjects may request copies of their Personal Data. If you would like to make a SAR, i.e. a request for copies of the Personal Data we hold about you, you may do so by contacting us at https://www.ismybillfair.com/contact/. The request should make clear that a SAR is being made. You may also be required to submit a proof of your identity.
Right to rectification. You may request that we rectify any inaccurate and/or complete any incomplete Personal Data.
Right to withdraw consent. You may, as permitted by applicable law, withdraw your consent to the processing of your Personal Data at any time. Such withdrawal will not affect the lawfulness of processing based on your previous consent. Please note that if you withdraw your consent, you may not be able to benefit certain service features for which the processing of your Personal Data is essential.
Right to object to processing, including automated processing and profiling. You may, as permitted by applicable law, request that we stop processing your Personal Data. In relation to automated processing and profiling, you may object to the processing and you will have the right to obtain human intervention.
Right to erasure. You may request that we erase your Personal Data and we will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for keeping your Personal Data, such as, a legal obligation that we have to comply with, or if retention is necessary for us to comply with our legal obligations.
Right to data portability. In certain circumstances, you may request that we provide your Personal Data to you in a structured, commonly used and machine readable format (typically a comma-separated values file [.csv]) and have it transferred to another provider of the same or similar services. We will comply with such transfer as far as it is technically feasible. Please note that a transfer to another provider does not imply erasure of your Personal Data which may still be required for legitimate and lawful purposes.
Your right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or if you have a complaint in relation to how we process your Personal Data. However, you do have the right to contact the relevant supervisory authority directly. To contact the Information Commissioner’s Office in the United Kingdom, please visit the ICO website for instructions.
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates and other third parties. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.