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Our site works by comparing your deal to the 1000s of others who visited before you. So, to make sure we give you an accurate reading, it's important you give us accurate information - what you're getting and how much you're paying for it. (This also helps everyone who visits the site after you.) If you can't remember how much you pay, try looking at a recent bank statement or dig out a recent bill. If you need more help, see our FAQs.

How much do you pay per month?

Is my bill fair?
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Are you sure you entered the right package options and price?

Your bill is either higher or lower than all the others we have seen for this package and with this provider. Can you just check that you entered the correct package options and your monthly price before we go any further?

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The price you entered looks wrong

Your price is either much higher or lower than all the others we have seen for this package and with this provider. Please can you check that you entered the correct package options and the correct monthly price. If you pay a quarterly bill then just divide your cost by three and enter the result. If you're sure it's right you can send us a picture of your bill to by using our Secure Bill Upload Tool. We can review it and add your price to our database. Please also review our Data Privacy Policy.

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Welcome to the ismybillfair Priceometer - here's how it works. It's people powered. It compares what you're paying to what 1000's of other people are paying for similar options from the same provider. To make sure you can trust this information, the Priceometer ignores any prices that are unusually low or high.

What others pay your provider for this package

Is your bill fair? Choose an emotion to continue:

Dear [supplier],

My name is [name] and I am a disappointed customer of yours. [vulnerablepara]

I now know I am paying more than others for the services you provide and I would like a fairer deal. I have just used ismybillfair.com and seen that I'm paying more than other people receiving similar services. I have authorised ismybillfair.com to send this email on my behalf and to keep me copied in.

Please will you contact me within the next 48 hours to discuss a fairer deal by either replying to this email or calling me using the contact details you have for my account. [emailpara]

To help you find my account on your database, my postal address is at; [address]

I look forward to hearing from you.

[name]

When a provider agrees to work with us we match your data with their records, so they know it's you that they should contact. We can then challenge that provider on your behalf to get you a fairer deal. You are not signing up to anything at this stage, you are simply asking us to make an enquiry with your current provider on your behalf.

We will also use this information to keep you updated throughout this process and to show you the best deals from other providers.

We take your data very seriously. We are registered with the Information Commissioners Office and our data policy and security meets all European law so rest assured it will not be used by any other 3rd Parties.

Unfortunately your provider is one of the few who don't yet work with us to offer fairer deals to loyal customers. We still want to give you the chance to get a better deal so we have chosen a similar company that offers both great value and great services.

If you enter your details here, we will ask that company to call you and offer you a better deal. By entering your details you are not signing up to a new deal at this stage, you are simply asking us to contact you and offer you a great new deal.

We take your data privacy very seriously. We are registered with the Information Commissioners Office and our data policy and security meets all European law.

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This is so that your provider can prioritise your request and deal with it appropriately

Examples of vulnerability include:

  • Being elderly
  • Blind
  • Deaf
  • Physical disability
  • Learning disability
  • Physical or mental illness
  • Communication difficulties
  • Low literacy/ numeracy
  • Financially vulnerable
  • Bereavement
  • Recent separation
  • Caring responsibilities
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